HaloCare Group | Terms & Conditions

Last Updated: May 2026

Welcome to the HaloCare website. By accessing or using this website, the HaloPad, the Circle of Care Companion App or associated applications and services, you agree to these Terms & Conditions. If you do not agree, please do not use our website or services.

1. About Us

This website is operated by HaloCare Group, Waterfront House, Mill Lane, Carlow, Ireland.

2. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.

You must not:

Attempt to gain unauthorised access to the website or systems
Use the website to transmit harmful or malicious material
Copy, reproduce, or commercially exploit website content without permission
Misuse any communication or support features

3. Services and Information

Information provided on this website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment.

HaloCare services, including related applications, are designed to support independent living and wellbeing; they are not emergency medical devices unless explicitly stated.

Users should always contact emergency services in a medical emergency.

4. User Accounts and Devices

Where access to services or applications requires registration or setup:

Users are responsible for maintaining the confidentiality of account credentials
Users must provide accurate and up-to-date information
HaloCare may suspend or terminate access where misuse or security concerns arise

5. Privacy and Data Protection

HaloCare processes personal data in accordance with its Privacy Policy and applicable data protection legislation, including the General Data Protection Regulation (GDPR).

By using our services, you acknowledge that personal data may be processed as described in the Privacy Policy.

6. Intellectual Property

All website content, branding, logos, graphics, text, software, and materials are the property of HaloCare or its licensors and are protected by applicable intellectual property laws.

You may not copy, distribute, modify, or reproduce any content without prior written permission.

7. Third-Party Links

This website may contain links to third-party websites or services. HaloCare is not responsible for the content, security, availability, or privacy practices of external websites.

8. Limitation of Liability

To the fullest extent permitted by law, HaloCare shall not be liable for:

Any indirect or consequential loss
Loss of data, business, or profits
Service interruptions or website unavailability
Reliance placed on website content

Nothing in these Terms excludes liability where it cannot legally be excluded under Irish law.

9. Changes to Services or Terms

HaloCare may update these Terms & Conditions, website content, or services at any time without prior notice. Continued use of the website constitutes acceptance of any updated Terms.